Innova Securities Limited (“Innova”, “we”, “our”, or “us”) respects your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information in compliance with the Nigeria Data Protection Act (NDPA).

1. Information We Collect

We collect both personally identifiable and non-personally identifiable information through the following channels:

• User-provided data: When you create an account, verify identity (KYC), invest in securities, or contact support. This includes:
  
  
  • Full name, address, email, phone number
    
    
  • BVN/NIN or other government-issued ID
    
    
  • Employment and income information (for risk profiling)
    
    
  • Bank account details
    
    
• Automatically collected data:
  
  
  • Device information (IP address, device ID)
    
    
  • Usage statistics and logs
    
    
  • Location (if enabled)
    
    
• Third-party data sources:
  
  
  • Credit bureaus
    
    
  • KYC/AML service providers
    
    
  • APIs from affiliated financial institutions
    
    

2. How We Use Your Information

We use your data to:

• Open and manage your investment account
  
  
• Verify your identity and comply with SEC/AML regulations
  
  
• Execute and process trades (stocks, bonds, CPs, ETFs, etc.)
  
  
• Provide investment recommendations (where applicable)
  
  
• Personalize your app/website experience
  
  
• Improve services via analytics
  
  
• Communicate product updates and regulatory notices
  
  

3. Data Storage and Security

We store your data in encrypted, access-controlled databases, both locally and with secure cloud providers. We implement industry-grade security protocols (SSL, firewalls, AES-256 encryption) to protect against unauthorized access, alteration, disclosure, or destruction.

4. Your Rights Under NDPA

You have the right to:

• Request access to your personal data
  
  
• Request corrections or deletion (subject to regulatory retention requirements)
  
  
• Withdraw consent for data processing
  
  
• Object to certain types of processing
  
  
• Lodge a complaint with the NDPC (Nigeria Data Protection Commission)
  
  

5. Cookies and Analytics

Our website and app use cookies to:

• Recognize returning users
  
  
• Analyze traffic and usage behavior
  
  
• Provide secure login and session management
  
  

You can control cookies in your browser settings or use private browsing modes. We also use third-party analytics tools (e.g., Google Analytics) that may collect anonymized data for usage tracking.

6. Third-Party Services

We may share data with:

• Regulatory bodies (e.g. SEC, CBN, EFCC)
  
  
• KYC/AML service providers
  
  
• Payment processors and custodians
  
  
• Affiliate companies (e.g., Trove Technologies Ltd.)
  No data is sold to advertisers.
  
  

7. International Transfers

If any data is stored outside Nigeria, we ensure compliance with cross-border transfer requirements as per NDPA.

8. Retention

Your data is retained for as long as necessary to fulfill contractual and legal obligations—typically no less than 5 years after account closure. 

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